support.benq.usContact Us - Support | BenQ US

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You may opt out of performance cookies here , and learn more about how we use cookies here ” I understand Cookie Setting Find More Support Price Qty Cart 0 Recently Added Item(s) /content/b2c/en-us/jcr:content/topnav Cart Subtotal $ Checkout Sign in Track Order Sign in Track Order Hi Account Track Order Logout Projectors -- Find Your Perfect Projector All Series Home Projector Gaming Projector Portable Projector Business Projector Large Venue Projector Installation Projector Interactive Classroom Projector Accessory Projector Lamps Smart Projector Monitors -- All Series Designer Monitors Photographer Monitors Video Post-Production Monitors Entertainment Monitors Home Office & Leisure Monitors Business Monitors Gaming Monitors Accessories Software Interactive Display|Signage -- Google Jamboard Corporate IFP Education IFP IFP Accessory IFP Software 4K Smart Signage Video Walls Double-Sided Signage Stretched Displays Interactive Signage Signage Accessory Signage Software Lamps -- All Series Desk Lamp Computer Monitor Light PianoLight Accessory Wireless Presentation -- InstaShow Wireless Presentation System Explore&Offers -- Sales and Promotions Certified Refurbished TreVolo Speaker Support Login Track Order Login Hi Account Track Order Logout Enter search term -- Search history Clear Sorry, there were no results from your search Support Contact Us Download & FAQ Recycling & Ecolabel Recycling Global Recycling Information TCO Statements Registration & Warranty Product Registration Warranty Information Warranty Checker Repair Service Repair Status Shopping FAQ We Are Here for You Inquiry/Problem Select your question type Repair And Warranty Technical Support Purchase And Sales General Questions BenQ Shop Order Support Your Product Information Product * Model * Date of Purchase * Serial Number * How to find my product serial number ? Serial number is damaged or missing Proof of Purchase (file attachment) Warranty Claim require valid proof of purchase. If proof of purchase is not available, the product manufaturing date will be used. If it is determined the product is out of warranty, BenQ can perform repairs for a fee. Upload files Attachments Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV Upload files the file upload failed -- RMA Number If you already have a case open with BenQ customer support, please enter the RMA number for that case here. Business/Education Personal After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy I understand and agree to the above terms and conditions Your Product Information Product * Model * Serial Number * How to find my product serial number ? Serial number is damaged or missing Attachments Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV Upload files the file upload failed -- Business/Education Personal After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy I understand and agree to the above terms and conditions Your Product Information Product * Business/Education Personal After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy I understand and agree to the above terms and conditions Your Product Information Product * Attachments Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV Upload files the file upload failed -- Business/Education Personal If you want to have your device delivered to a different address, please click here Shipping Address After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy I understand and agree to the above terms and conditions If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information. Request* Shipping status Cancel Order Return & Refund Others You may first track your order here: https://buy.benq.com/us-buy/trackorder#_ga=2.202831897.983607198.1591321594-572113225.1591321594 If you still have questions, please fill-in the form. After you place the order, you have 6 hours to cancel it before the order is processed to the warehouse. To cancel your order, please provide the information below. BenQ will accept return requests for the purchases on our official websites within 30 days of purchase. Product that a...